SH7 KYC Verification — Documents, Time & Common Rejections
Exact PAN, Aadhaar and address-proof requirements for SH7 KYC, plus the 6 most common rejection reasons and how to fix them.
Why KYC is required
KYC verification is a legal requirement under Indian KYC/AML rules for any real-money platform. SH7 cannot process withdrawals to unverified accounts.
Documents you need
PAN card (mandatory). Aadhaar card OR voter ID OR driving licence for address proof. A selfie holding your PAN for the liveness check.
Submission steps
Profile → Verify KYC → upload clear photos. Files must be JPG/PNG under 5 MB. Glare and partial crops are the #1 rejection reason.
Typical approval time
10–30 minutes during business hours (9am–9pm IST). Up to 4 hours overnight.
6 common rejections and how to fix them
1. Glare on PAN — retake in indirect light. 2. Name mismatch between PAN and bank — update your bank account to match PAN exactly. 3. Blurry Aadhaar — use a different angle. 4. Expired DL — submit Aadhaar instead. 5. Selfie does not match PAN photo — retake the selfie. 6. Cropped corners — capture the full document with all four corners visible.
Frequently asked questions
How long does SH7 KYC take?
Usually 10–30 minutes during business hours.
Can I play before KYC is complete?
Yes — you can deposit and play. Only withdrawals require completed KYC.
Is my data safe?
Yes. KYC documents are encrypted at rest and processed under Indian data-protection rules.